Refund policy

Last updated: August 8, 2026

EYoungWorks Studio LLC ("we," "us," "our") sells digital products only — Notion templates, AI prompt libraries, PDF guides, and digital bundles. Nothing we sell is a physical item. Nothing is shipped, and there is nothing to mail back, so this policy takes the place of a traditional return policy.

All sales are final

Our products are delivered immediately after checkout as digital downloads and/or template access links. Once that access has been delivered it cannot be returned or taken back. For that reason, all sales are final and non-refundable once your order has been delivered.

By completing your purchase you acknowledge that you are buying a digital product, that delivery begins immediately, and that you agree to this policy at checkout.

When we will refund you anyway

We would rather fix a problem than keep money for something you cannot use. We will issue a full refund if you contact us within 14 days of purchase and any of these apply:

  • You never received your files. The download or access link failed and we were unable to get it working for you.
  • The product is broken or materially not as described. Files are corrupted, a Notion template will not duplicate to your workspace, or the product is substantially different from what its product page described — and we cannot resolve it.
  • Duplicate purchase. You were charged more than once for the same product.
  • Unauthorized charge. The purchase was made without the cardholder's permission. We will refund it and revoke access.

Please contact us first. Most delivery problems — a dead link, a typo in your email address, Notion access trouble — we can fix within one business day, and then you keep the product.

What we cannot refund

  • Change of mind, or no longer needing the product
  • Buying the wrong product by mistake after you have already downloaded or opened it. Ask us instead — we will usually swap it for another product of equal or lesser value
  • Not having, or not wanting to pay for, the third-party software a product runs in (for example, a Notion account or an AI tool subscription)
  • Dissatisfaction with the style, opinions, or approach of content that was accurately described on its product page
  • Requests made more than 14 days after the purchase date

Bundles

Bundles are sold and priced as a single product. We cannot refund individual items inside a bundle. A bundle refund, where it qualifies under this policy, covers the whole bundle and ends access to everything in it.

How to request a refund

Email eyoungworks@gmail.com with:

  • Your order number
  • The email address you used at checkout
  • A short description of the problem (a screenshot helps)

We reply within 2 business days. Approved refunds are returned to the original payment method. Depending on your bank or card issuer, it typically takes 5–10 business days to appear on your statement.

Please contact us before filing a chargeback

If something is wrong with your order, email us before opening a dispute with your bank or card issuer. We can almost always resolve it faster and directly, and a refund from us reaches you sooner than a dispute does.

After a refund

If we refund an order, your license to use that product ends immediately. You agree to delete any downloaded files and stop using any duplicated templates or prompt libraries from that purchase.

Contact us

EYoungWorks Studio LLC
9169 W State St #2187
Garden City, ID 83714
United States
eyoungworks@gmail.com